Text message terms.

What messages can you receive?

A one-time verification code confirms access to the mobile number you enter. Requesting or entering a verification code does not itself enable ongoing alerts.

When you opt in, you can choose property updates from connected permit and public-record sources, maintenance requests, due service reminders and maintenance progress updates for a property or location you manage. These are service messages, not a marketing text program.

Alerts depend on the sources and features actually connected in your dashboard. Receiving texts does not expand monitoring coverage or establish clear title, safety, completion of work or a complete property history. Texts direct you to sign in to review details.

Your number and consent

Use a US mobile number you control. After verification, review the alert types and select the separate agreement to receive text alerts. Enabling texts for yourself does not enroll a contractor, family member or other maintenance contact.

Keep your number current. If you stop using a number, pause its text alerts before you give it up. Do not rely on an old number continuing to belong to the same person.

Membership, frequency and delivery

Residential text alerts are included during the home’s included first year. After that, an active paid Dwellprint membership is required; prepaid membership years count. For builder and complimentary handovers, that included year starts when the homeowner accepts the handover. Business and Commercial text alerts require an active paid subscription for the applicable location or company.

Text alerts pause when the applicable coverage ends. Canceling renewal does not end alerts early while a valid paid term remains. You can pause texts or reply STOP at any time.

Message frequency varies with your selected alerts and property activity. Message and data rates may apply under your mobile plan.

Delivery depends on the mobile carrier and text-message provider. Messages can be delayed or fail. Text alerts are not an emergency service; for an emergency, contact the appropriate emergency service directly.

Pause or restart texts

Reply STOP to a Dwellprint text to unsubscribe that number from Dwellprint text alerts. You can also choose Pause all my text alerts in your signed-in dashboard. Pausing texts does not turn off your email or dashboard alerts.

After a STOP reply, reply START to the Dwellprint sending number before trying to re-enroll. Then refresh your dashboard, verify your number and agree to your selected alerts again. Saving preferences alone does not remove a STOP request.

Help and privacy

Reply HELP for support information, email support@dwellprint.com, or call 800-950-2789.

Our privacy policy explains how we handle mobile numbers, text-message permissions, delivery records and service providers.